WhatsApp catalogue guides for shop owners
These WhatsApp catalogue guides help you fix common problems, set up a catalogue and share it with customers. We check every step against the WhatsApp Help Center. Each guide lists its sources and the date we last checked it.
Fix a problem
WhatsApp catalogue not showing? 7 fixes
Items in review, rejected or hidden, and an app glitch.
"Item wasn't saved" error
The 6 real causes of the save error and the fix for each.
Catalog item rejected
What WhatsApp bans, the photo mistakes to avoid and how to appeal.
Catalog approval time
How long it takes, and what to check if an item is stuck.
Catalog price not showing
Where the price goes, and why it may not show.
Catalog link not working
Old phones, broken links, empty catalogues and more.
Set up your catalogue
How to add a catalog to WhatsApp Business
Step by step for Android and iPhone.
WhatsApp catalogue categories
Group your products, and pick your business type.
Catalog bulk upload
Add many products at once with a spreadsheet.
Catalog product limit
What WhatsApp says about how many items you can add.
How to make a product catalogue
Seven steps from choosing products to sharing the link.
Where OneCatalog fits in
We build catalogue websites for small shops from the photos and prices you send on WhatsApp. It works next to your WhatsApp catalogue. Read how it works on our WhatsApp catalogue page. See the plans and prices. Or find the page for your trade, like furniture, tiles and sanitaryware or handicrafts.
WhatsApp is a trademark of Meta Platforms, Inc. OneCatalog is not affiliated with or endorsed by Meta or WhatsApp.
Tired of WhatsApp catalogue problems? Share one link that always works.
Send us a few photos of your products on WhatsApp, and we will show you how your catalogue would look.
See a real catalogue: Sofa Square Furniture, sofa makers in Koramangala, Bengaluru.